Arrival
Please arrive fifteen minutes ahead of your scheduled reservation. This allows time for leisurely check-in, and a few quiet moments to relax into the experience that awaits you. For first time guests, we require a confidential consultation form be filled out prior to the treatment. To keep the serenity of the spa experience, we ask that you turn off your cellular phone upon arrival. Valuables should not be brought into the facility, as we are not responsible for article lost or stolen. Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed.
Cancellations
We respect your schedule and ask that you keep the appointments you book with us. If you cannot keep your appointment, a 24-hour notice is required to avoid being charged, call Zealous MediSpa, email cancellation will not be recognized. All no-show appointments will be charged in full. Prices are subject to change without notice. A credit card is required to reserve appointments over 2 hours.
Gift Certificates
Gift certificates are for services or a for a dollar amount. We can make suggestions and help create the perfect gift package. If for any reason you do not like the service(s) provided in your gift certificate that will be transferred to the dollar amount which the gift certificate was paid for. Gift Certificates never expire. Gift certificates are not refundable but are transferable.
Gratuities
Gratuities are a matter of personal discretion. They should reflect your level of satisfaction with our services.
Comfort Level During the Treatment
If at any time of the treatment you are not completely comfortable, whether it is the pressure of the massage or the volume of the music, simply let the services providers know. This is your time and the services providers are there to make sure your experience is everything that you want to be.
Payment
For your convenience we accept Visa, MasterCard, AMEX, Debit and cash at the spa. If you wish to purchase any product or service on this site using another method of payment please call the Zealous MediSpa for direction. All packages are non refundable and final sale but may be transferable. All products are non refundable and final sale for health purposes. Please see in store for detail.
Advanced Procedures:
All our staff has participated in a rigorous training program in clinical aesthetics or in their designated field. Either professionally certified or in apprenticeship, all our staff is required to upgrade regularly. We look forward to providing you with the very best treatments possible.
Advanced Technology:
Only equipment that is FDA approved and certified is used during your treatments.
Holistic/ Whole-Body Approach:
We practice whole-body therapy, meaning that treatments are designed to treat the body, as well as the specific area of concern. This method makes our procedures and treatments more beneficial to you.
Rejuvenate, Reset & Relax:
We Practice the 3 R’s in all of our treatments. Yes, we focus on helping you correct, or diminish, skin and body concerns too. But we also want you to feel the luxury and relaxed comfort and leave feeling pampered and refreshed.
Red Carpet Service:
We strive to treat all clients like red carpet ready celebrities. From your initial phone call to the end of your visit – we serve you as one of our special Zealous MediSpa Celebrities, and take great pride in treating the very best every time.
Results Driven:
Regardless of your specific condition, Zealous MediSpa offers a wide range of procedures and treatments that will improve your appearance, and help maximize your health.
As a Spa Guest, it is your responsibility to:
- communicate your preferences, expectations and concerns
- communicate complete and accurate health information and reasons for your visit
- treat staff and other guests with courtesy and respect
- use products, equipment and therapies as directed
- adhere to the spa’s published polices and procedures
As a Spa Guest, you have the right to:
- clean, safe, sanitary and comfortable environment
- stop a treatment at any time, for any reason
- be treated with consideration dignity and respect
- confidential treatment of your disclosed health information
- trained staff members who respectfully conduct treatments according to treatment protocols and the spa’s policies and procedures
- ask questions about your spa experience
- ask information regarding staff training, licencing and certification.
Commitment:
Zealous MediSpa is committed to safeguarding your privacy on line and at our spa location and protecting the information that we collect. Under no circumstance do we disclose information about you or resell any information collected through this site. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.
Information We Collect:
(a) Customer Information: In order to purchase a product or service, you may be required to give us contact information (for example, name, email address), unique identifiers (for example, password), and demographic information (for example, postal code). Certain information is collected in order to, among other things, verify your identity for subsequent use of our services along with other personal and health related information to better serve you. If you decide to purchase a product or service, we will need to collect certain financial information, such as your credit card number, credit card expiration date, and billing address. Financial information is used to bill you for products and services. We do not share your financial information with outside parties, other than our bank and credit card transaction service. As a visitor to our web site or spa, you may be invited to provide your name, email address or other information for the purpose of notifying you of various promotions. This information is used to contact you when necessary, and to send you important new information about our products and services, programs and special offerings. You may be contacted in various forms such as mail, email or by phone in person or recorded message.
(b) IP Address: We may collect your Internet Protocol (IP) address each time you visit our web site. The IP address is a unique identifier assigned to your computer each time you connect to the internet. The IP address is used for site traffic statistical reporting and analysis, to help diagnose problems with our server, and to help protect our customers and ourselves from fraud.
Cookies:
Our web site uses cookies to keep temporarily stored information during a multi-page process, such as when placing an order. A cookie is a small amount of data that is sent to your browser from our server and stored on your computer’s hard drive. You have the choice to accept all cookies, or be notified when a cookie is set, or to reject all cookies, by setting the appropriate options in your browser. We only use cookies when there is persistent data that is required to be kept from one page to another, such as when completing an order. If you decide not to accept a cookie, you may not be able to place your order.
Server Activity:
Customer logins, and other server access activities are monitored and analyzed to protect our server from unauthorized login attempts.
Correspondence:
We reserve the right to keep a record of any correspondence (for example, email, fax, paper mail or courier) submitted by you to us.
Links to Other Web sites:
Links to other Web sites are made available for your convenience only. Zealous MediSpa is not affiliated with these companies. Any interaction with these companies on your part is at your own discretion. Each of these Web sites is governed by its own privacy policy which you are encouraged to review.
Disclosure of Information:
We cannot ensure or guarantee that all of your personally identifiable information will never be disclosed in ways not described in this Privacy Policy. For example, we may be required to disclose personally identifiable information to the government, law enforcement or legal counsel (for example, by court order).
Security Measures:
We take precautions to protect your information and use state-of-the-art technology to secure your data from use, misuse, or alteration by unauthorized third parties. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Revisions:
Changes to this Privacy Policy will be posted on this site so that visitors are always aware of what information is collected, how it is used, and under what circumstances it may be disclosed.
Consent:
By using this web site, or Zealous MediSpa’s products or services the user consents to the collection and use of personal and account information in accordance with this Privacy Policy
Questions or Comments:
We welcome your feedback. If at any time you have questions or comments about this Privacy Policy or our website, please contact us: click here
Email Privacy Policy:
We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
Why did you receive a mailing from us?
Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to zealous@shawbiz.ca for review.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the Unsubscribe at the end of any email. If an email does not contain an Unsubscribe please forward a copy of that email with your comments to zealous@shawbiz.ca for review
How we protect your privacy:
We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Sharing and Usage:
We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.
Use of Web Beacons:
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).
Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Questions or Comments:
We welcome your feedback. If at any time you have questions or comments about this Privacy Policy or our website, please contact us: click here
ZEALOUS MEDISPA, IT’S STAFF, OWNERS AND AGENTS DO NOT PROVIDE MEDICAL ADVICE OR TREATMENT.
The information provided on the Website or in the spa is for informational purposes only and is not professional medical advice, diagnosis, treatment or care, nor is it intended to be a substitute thereof.
Zealous MediSpa does not provide medical advice, diagnosis, treatment or care. If you have a health problem, medical emergency, or a general health question, you should contact a physician.
All products should be used as directed, for their intended purpose. Should any product cause irritation, discontinue use immediately. If you have skin concerns, it is recommended that you test the product on a small portion of your body first. If you have an allergic reaction to any product, discontinue use and consult a physician. People that have severe skin conditions and sensitivities should consult a dermatologist prior to using any new skin product.
The products and or services provided at Zealous MediSpa are not intended to treat, cure or diagnose any medical conditions and are for information purposes only.
The information provided is do not discontinue any medical treatment or advice they are currently receiving from a Medical Practitioner.
Gift Certificate Policies
- By redeeming the gift certificate, the recipient accepts and agrees to comply with all of these terms and conditions.
- Gift certificates expire one year from the date of purchase.
- Expired certificates are given a grace period of two weeks. Any certificates not used within that time are considered void.
- Gift certificate must be presented at time of service.
- Gift certificates cannot be transferred to another individual.
- Gift Certificates can only be exchanged for their cash value on the sale of Zealous MediSpa services and/or products which we sell.
- Any unused balance will be placed in the recipient’s gift certificate account, as no cash will be given on the unused portions of any gift certificate.
- If your order exceeds the amount of your gift certificate, you must pay for the balance with either cash, debit or credit card at the time of its use.
- We are not responsible for lost or stolen gift certificates. Gift certificates are void if altered, photocopied, or reproduced.
- Gift certificates are non-refundable .
- Zealous MediSpa reserves the right to change these terms and conditions from time to time at its discretion.